Technical Consultant

We are a fast growing IT Professional Services team with clients in the legal, medical, manufacturing and fashion industries. We are looking for energetic, detail-oriented, self-motivated individuals that want to be challenged and grow. We are looking to hire the following positions immediately:

- Help Desk Level 1 - Field Technical Consultant

Technical Proficiencies Required:

- Desktop support and deployment on Windows 7, Windows 8, Windows 10, Max OS X - Windows Server maintenance on Windows 2008, Windows 2012, Windows 2016, Active Directory - Mac Server maintenance and Open Directory a plus - Wireless network support and deployment using AeroNet, Cisco, Unifi - Email systems like Microsoft Exchange, Microsoft Online Services, Google Apps - Antivirus, Symantec, Vipre, Clam AV, Avast! And more - Backup using Symantec Backup Exec, Various Cloud Backup - Mobile device support Verizon, AT&T, Apple, iPad, iPhone, Android - Remote support using TeamViewer, Remote Desktop and others - Office Apps like Microsoft Office, Apple iWorks - Graphic Design Apps a plus - Networking design and installation (cabling) a plus - Audio Video systems knowledge a plus - CCTV and security systems knowledge a plus - Access Control systems knowledge a plus - Business equipment knowledge a plus - Document and Print management solutions knowledge a plus

Responsibilities Include:

- Client technical support by phone, remote, email, or in-person onsite - Perform preventative maintenance on servers and workstations from remote dashboard - Remote support of desktop and application related issues. - Manage vendor support incidents and escalations - Assist team in projects that include technical and infrastructure installations - Detailed documentation of all tasks performed with accuracy

Qualifications:

- Excellent communication, documentation and follow up skills - Logical troubleshooting skills - 2+ years in the Information Technology field. - Field support and remote support experience required. - You must be personable, sincere and professional with clients at all times - Available to start FULL TIME employment ASAP

Terms of employment:

- Full Time, no moonlighting - Hourly pay between $15-30/hr based on experience - Benefits after 90 days